System ID 2

[masterjim]

Hi All,

We need to migrate the keycodes from a customer's BCM1000 (2.5) to a new BCM400 (4.0) that they plan to buy from us in a few weeks.

Their former IT guy recently left the company and the new guy hasn't found all the files yet.

We need the System ID in order to check / migrate their keycodes.

I am looking in Unified Manager on an old BCM200 (3.6) that we have for just such an occasion but I cannot find the System ID anywhere.

1. Is the System ID located anywhere in the Unified Manager on either the 1000 (2.5) or the 200 (3.6)?

2. Am I on the right track? Are these two machines similar enough that I would find the System ID in the same place on both so I can walk the new IT guy through the process of finding it on his machine?

Thanks for any help.
-Jim

 

[Dasheen]

go to system then keycodes

 

[masterjim]

OK, maybe I'm missing something...

This is Unified Manager, not Element Manager and these are the only choices:

Configure - System Administration & Management
Wizards - Setup and Management Wizards
Install Clients - Download Desktop Applications
CallPilot - CallPilot Manager
Documentation - Documentation & Product Overview
BRU - Backup Restore Utility
Maintenance - Product Maintenance and Support

I don't see System anywhere nor do I see Keycodes anywhere within any of the seven choices above.

-Jim

 

[Dasheen]

I thought you had already logged in. Click config, login, then do above.

 

[SupportDude]

You could also go to any 2 line display phone and do this...
Feature **SYSID



-SD-

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