System hanging

[urshie4life]

Hi,

When doing an enquiry on CashBook Management --> Transaction enquiry. After choosing the checkbook and dates. The system just runs endlessly. If I choose only one document number to look up, it still runs and tries to pull alot of records for some reason. I have to End Task to get out of Great Plains and stop it from running.
Is this a Great Plains issue or is there a solution to this?
I checked on another company and I can do an enquiry succesfully on it.

Please help.
Thanks ;-)

 

[winthropdc]

If this a situation which can be replicated easily, I would suggest logging a support case to get this resolved.

David Musgrave [MSFT]
Senior Development Consultant
Escalation Engineer - Great Plains
Microsoft Dynamics Support - Asia Pacific

Microsoft Dynamics (formerly Microsoft Business Solutions)

http://www.microsoft.com/Dynamics

mailtoavid.Musgrave@online.microsoft.com

Any views contained within are my personal views and
not necessarily Microsoft Business Solutions policy.
This posting is provided "AS IS" with no warranties,
and confers no rights.

 

[urshie4life]

Hi,
I found a corrupt document in the CB900035 table. After deleting it, I could do normal inquiries again.

Thank anyways ;-)