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System Dialing 911 1

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Reedler

IS-IT--Management
Jul 29, 2008
39
US
thread940-1490467 I changed our shortcode which was 9N Dial N 50 to 6N Dial N 50 because users were dialing 911 by accident when trying to reach an outside line. We have recently realized that when users now accidentally dial 611 it dials 911 instead. Any help much appreciated.
 
in the ARS you have a 11 shortcode that has 911 as number to be diale in it, delete it.

Joe W.

FHandw., ACS

I don't suffer from insanity
I enjoy every moment of it :)
 
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