Synergy Workflow Locking

[gcoast]

Recently we have started receiving calls from our Synergy users that they are getting the message,
Unable to update business component: Request.
Data is currently locked by another user.

There are no visible locks in either SQL or the MACLOCKS table that I can see.

We have many Event Manager processes running constantly but no new ones in the past 2 weeks, the problem started about 5 days ago.

Just wanted to know if anyone had seen this before and found a solution. We have reset IIS, rebooted the server, split the ExactFullText batch job into separate jobs for requests and documents and still get the messages.

Thanks,

GCoast

 

[sdmusicmaker]

Hi,

I'm experiencing the same locking error in Synergy and it just started a few weeks ago as well. All was good before that. Did you find a solution?

 

[gcoast]

We ran the Repository Rebuild and all is well know. Only took a few minutes and we have a large database.

HTH,

gcoast

 

[sdmusicmaker]

Cool deal.I will run it tonight. You ran it from Synergy correct?

 

[gcoast]

That's correct.