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Synchronization Log, Outlook 2003

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coch

Technical User
Jul 4, 2002
106
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16:31:08 Synchronizer Version 11.0.6352
16:31:08 Synchronizing Mailbox 'Bloggs, Joe'
16:31:08 Synchronizing Hierarchy
16:31:08 Error synchronizing folder
16:31:08 [8004010F-501-8004010F-0]
16:31:08 The client operation failed.
16:31:08 Microsoft Exchange Server Information Store
16:31:08 For more information on this failure, click the URL below:
16:31:08 16:31:08 Done
16:31:08 Microsoft Exchange offline address book
16:31:08 Download successful

Setup is Exchange 2000 SP2 on W2k server, client is xp sp2 and outlook 2003
 
I found that my user had an email with an attachment in their inbox that would show up when Outlook was NOT using Cached Mode, but when using cached mode, the sync would stop at the email just before the one that had an attachment. I removed the email from the inbox while out of cached mode, then re-enabled cached mode and when i opened outlook, the sync finished on the inbox and everything was back to 100%
 
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