Synchronising with US

[ChrisBelzona]

We need to start synchronising with our sister company in America. We have installed a copy of the US GoldMine on a machine here, but we need to update their fields so that they read the same as ours. I have imported a small transferset from the UK database in the hope that the fields would update. As this didn't happen automatically, I decided to do a rebuild on all database files. However, I get the following error message:

Warning!! The DB437US0 language drive of the current database differs from the DBWINS0 Lang driver of the database alias as defined in your BDE Configuration. Rebuilding the database will convert the tables to use DBWINS0 lang drivers and translate the accented characters from the current set to the new characterset. you may ignore this warning if your data does not contain accented characters.

I'm assuming with have differing codepages and need to edit the bde config somewhere. I'm I going down the right tracks with this and what can I do to resolve this problem?

Thanks
Chris

 

[andie18]

You can pretty much ignore the DB language driver warning. GoldMine will still do the rebuild with no problems. I have not seen any common thread for this error - ever.

As for the fields, if you make a transfer set of just the userdefined fields from the system that has them and retrieve those first in the new install that will help. If you are running dbase, the fields database lives in the GMbase folder you can just copy/paste into the GMbase folder on the new install. GoldMine has always been a bit funny with user defined fields syncing for the first time. If you are referring to the top portion of the contact record that is ContUDef and that lives in the database file that holds your contact information

hope this helps!
Andrea

 

[RobColborne]

Although the language prompt will not stop the rebuild, you will lose extended characters. Which means that data will be corrupted with incorrect characters where extend characters should be...causing an issue for example, on a mailing with corrupt contact names.

Therefore the BDE configurations that are used on either side of the Atlantic must use the identical LangDriver.




Robert Colborne

http://www.prior-analytics.com

CRM Solutions with GoldMine and HEAT