Symptoms: User side: A user s

[datadan]

Symptoms:

User side:
A user starts to retrieve messages that they have
already retrieved (they are using outlook and do not
have the option switched to leave mail on the server).
At some point their mail hangs and they can no longer
retrieve NEW messages from the sendmail server.

Server side:
New 7.3 install, check_local installed on sendmail as
well. Other users are sending and retrieving without a
problem. If I delete their mail spool and send them a
new message, they no longer have a problem.

I am getting more and more of these. I have to either
delete the offending email, or delete the spool.

Here is what I would like to know:
1) Has anyone had this problem before? What causes it?
What's the fix?

I have isolated the message the seems to jam the mail
spooler for this user and I need to know if it is the
mail or a sendmail configuration issue.


Here is the mail header:
(I changed the IP's and the domains to protect the
semi-innocent).



>From surveys@otherserver.com Mon Sep 23 18:59:09 2002

Return-Path: <surveys@otherserver.com>
Received: from txweb003.ttiinc.com
(txmis001.otherserver.com [1.1.1.1])
by myserver.com (8.12.6/8.12.6/check_local-5) with
ESMTP
id
g8O1shxg032032
for <user@MYSERVER.COM>; Mon, 23 Sep 2002 18:59:09
-0700
Received: from mail pickup service by 50ntw009 with
Microsoft SMTPSVC;
Mon, 23 Sep 2002 17:00:07 -0500
thread-index: AcJjSZkzWKxbl0DHQ7K2pBu6PLxynQ==
Thread-Topic: Your Opinion Counts
From: &quot;SERVICE REP&quot; <surveys@otherserver.com>
Thread-Topic: Your Opinion Counts
From: &quot;SERVICE REP&quot; <surveys@otherserver.com>
To: <user@MYSERVER.COM>
Subject: Your Opinion Counts
Date: Mon, 23 Sep 2002 16:38:47 -0500
Message-ID: <8f7001c26349$99356150$c014010a@50ntw009>
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary=&quot;----=_NextPart_000_8F71_01C2631F.B05F5950&quot;
X-Mailer: Microsoft CDO for Exchange 2000
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
X-MimeOLE: Produced By Microsoft MimeOLE
V6.00.2800.1106
X-OriginalArrivalTime: 23 Sep 2002 22:00:07.0678 (UTC)

FILETIME=[9450C1E0:01C2634C]
Status: O
X-Status:
X-Keywords:
X-UID: 17378

 

[RhythmAce]

Any chance this could be caused from your pop3 server? It doesn't sound like sendmail has anything to do with this.