Symposium Web Client - Vista support?

[81Cadmin]

Can someone let me know if the SWC 4.5 (SU07, SU0701) supports Vista users? Is there any documentation or required patches (or SOAP update) that I'm missing to support the Vista OS? I understand that SOAP is eventually replaced by .Net at some point in the applications life cycle (CC6?).

SWC seems to run fine in Vista, however when launching RTD displays some data is missing (agents, status) as well the webpage behaves diferently than an XP user. Graphical display sometimes work, sometimes get displayed as RTD spreadsheet.

Thanks in advance.

 

[Jephph]

Vista is only officially supported on Contact Center 6. Product Bulletin P-2007-0032-Global-Rev 3 addresses this issue. In this bulletin, there is also a note that states that GRTD will not work properly on Vista in conjunction with SCCS 4.2 or 5.0