Symposium Web client Beta ?

[StoneColdphoneman]

Is any one up there doing any Beta symposium web client testing for Nortel?

 

[matatan]

I allready have the full version running in my call center

 

[sandyml]

I have a number of sites running both the 4.0 and the 4.5 version of Symposium Web Client server. Or are you thinking about Symposium Web Center Portal 4.0?

 

[StoneColdphoneman]

What I’m talking about is new web client that do not need multicast network to run and clog up the network with useless packets.

 

[sandyml]

That would be Release 4.5, it is no longer in beta but went GA a few months ago. You can configure it to run unicast, but keep in mind that it will send duplicate sets of packets rather than just one multicast, since each destination will receive its own packet stream. Not intended for the ADD (Agent Desktop Display), but usable on the supervisors web browsers. How do you manage multicast on your network; do you enable certain subnets to send or receive, use host groups, etc.?

 

[pdulfo]

Is the upgrade to 4.5 a full install or is it just upgrade patching.

 

[StoneColdphoneman]

We did beta on 4.5 last year and had some issues with securities and did not like it reason for that was that the box would be open to hackers in two ways and I will not post what we found, and the new one web client that the beta is coming out is running on server 2003 and its lock down a lot more so we will give a chance and play with it. As far as multicast network go’s that is running between SCCS and Web client and unicast between Web client and the rest of the network users that’s how we will have it configure.

 

[sandyml]

StoneColdphoneman, I see what you mean now. Rls. 4.5 for 2003 was to have gone beta last quarter, but I would be surprised to see it go GA before 3rd quarter this year. But, take a look at the docs on 4.5, they have added a little more lockdown documentation.

pdulfo, it is an upgrade, but it is several steps (Sybase, Web Client, and Agent Desktop Display).

 

[StoneColdphoneman]

We will do clean install from scratch on brand new clean server with windows server 2003 hopefully by end of next week or soon as software gets here. I had new specs about month ago I tell you what big improvements from last version looks a lot better.

 

[sandyml]

Looking forward to the 2003 changes!