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Symposium User Accounts Deleted

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kutoykutoy

Technical User
Jun 21, 2007
16
PH
I have deleted a group of user accounts by mistake and now i have to generate their reports. Is there a way to rebuild the database for the reports to show up?
 
The only way to do what your wanting is to restore the last backup. Other than that its gone for good. Also I believe if you restore an older databse that will wipe out any records after the restore date time.
 
By group of user accounts you mean agents? If so you should still be able to pull some data, but you'll have to run by agent ID vs name. For example if my name was Joe and I was agent ID 12345 you should be able to run an agent performance report for ID 12345, but not Joe after deletion of that agent. That ID will not reference Joe any longer, but it was him. Good luck.
 
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