Symposium Scripting

[jigglybobs]

Hi , I wonder if anyone can help me. I need to place emergency variables into my symposium CC5 scripts. I currently have
IF NOT LOGGED OUT AGENT emergency_gv THEN
OPEN VOICE SESSION
PLAY PROMPT VOICE SEGMENT vs_emergency_msg
END VOICE SESSION
DISCONNECT
END IF

However we now have network skillsets across 3 differant SBO sites for some clients but not all and I need to make the emergency message site specific.

Any ideas ??

 

[Milesprower]

Not to be flip, but what is the problem?

Scripts (even in a network environment) pertain to the local site/server where they reside. A script can queue to a network skillset, but it can only play messages that reside at it's local site.

This can get very complex very fast. Can you more crisply define your issue?