Can anyone give me a brief overview of how to read the graph on this report? It shows the stats at the top of the page and then there is this graph that has Number of Calls at the top and Delay Intervals at the bottom. Is there an easy way to interpret the graph so I can easily compute the times of the day that are being reflected?
I can sort of match the graph to the actual numbers shown on the interval report but it seems confusing. I am using Sysmposium Express.
Thanks for your help.
I can sort of match the graph to the actual numbers shown on the interval report but it seems confusing. I am using Sysmposium Express.
Thanks for your help.