Hello,
We are looking to obtain a data feed of Agent, Application and Skills stats from the Symposium RTD service and distribute it to other applications through XML or SQL. This will primarily be used in our own displays and dashboards. Does someone know of a pre-built product out there that can do this or know of a vendor who can build this for us?
Thanks,
George
We are looking to obtain a data feed of Agent, Application and Skills stats from the Symposium RTD service and distribute it to other applications through XML or SQL. This will primarily be used in our own displays and dashboards. Does someone know of a pre-built product out there that can do this or know of a vendor who can build this for us?
Thanks,
George