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Symposium Processor at 100%

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nurser

Vendor
Sep 23, 2004
16
ZA
Running SCCS 4.02.06, SP12, every week or two my nidp.exe & nirdc.exe processors starting running excessive processor & memory usage, stalling the server.
Only by restarting SCCS will the problem disappear.
 
Try clearing out your scheduler.... it might be full of reports trying to be pulsed out to bad locations. If its a slow build to failure this might be it...

Otherwise set up the Server Monitor software(Operating System Feature) to log those two services(processes) over the course of the two weeks. You should at least be able to verify if its a "persistent" or "spike" issue and if its a spike issue exactly when it happens.

Its at least a place to start....
 
Scheduler free, only 1 report in.
System runs for either 2/3 days before services spike.
Pulled the perflogs, looks like memory is used during day, but at end of the day it never recovers to what it was before.
Nortel's recommended upgrading all client connections to SDK 4.2, currently Nice Recorder sitting on V3 so upgrading tonight.
Thanks, will keep you updated.
 
We had a similar problem with a 4 gig error file. after we got the file deleted and fixed the problem with scheduled reports not getting to the desk top it's ok.
 
Unless the "memory leak" was a symptom related to version 4.02 I don't think its going to do anygood to upgrade. Did they mention anything about problems with that happening relating to that version?

Try going into the PerMon and selecting Process under the Performance Object drop down box. Then select Private Bytes and each and every process listed to the right of that. You should be able to identify the exact process sucking up all the memory by the end of the day.
 
Think we found the problem, one of the below errors:
* Moved Pagefile completely over to D:
* Was 128MB file on C, 1.5GB on D, removed 128MB file

* Updated SQL Server on all servers to SP3
* Reinstalled 3rd party wallboard server as W2K Server

* Biggest change was upgrading NiceCLS Server to latest service pack.

Since the above changes, perfmon showing stable memory level. Previous to the it was wildly variable.
 
Ouch... suprised that was setup on C: at all... Glad you found the problem.
 
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