Symposium, Get Digits with lookup.

[Jay2003]

Hi,

I am trying to find some documentation on using a get digits function with SCCS4.0,

/*
OPEN VOICE SESSION
PLAY PROMPT VOICE SEGMENT c_Main_gv
COLLECT 1 DIGITS INTO ESP_SELECTION1_cv
END VOICE SESSION
*/

This bit is ok, It is the actual variable requirements that I need and the canned documents are lacking on this side.

Any help would be appreciated.

Jason

 

[MrToad6378]

Below is a copy of my code. Your missing ivrVoiceSessionDN which is a ACD type variable.

OPEN VOICE SESSION ivrVoiceSessionDN
IF cv_Counter > 100
THEN PLAY PROMPT VOICE SEGMENT vs_EnterDigits_F
ELSE PLAY PROMPT VOICE SEGMENT vs_EnterDigits
END IF

COLLECT 1 DIGITS INTO cv_Ivr_Pick1
WITH TERMINATING CHARACTER #

END VOICE SESSION

WAIT 1

WHERE cv_Ivr_Pick1 EQUALS
VALUE 1: EXECUTE IVR_Status_Msg
VALUE 2: EXECUTE Goto_MainA
DEFAULT: EXECUTE Goto_MainA
END WHERE