Symposium Express reboots every two weeks

[kylesz71]

Hello,
I have a SECC 4.02.06 that reboots every two weeks on Sunday night at 10:12pm. Sometimes the system will come back up by itself and have a elan connection to the switch the next time I'll have to reboot it again to get a connection.I read thread 959-1003108 about having reports scheduled with invalid destinations. So,I tried rebooting it myself the Friday before to see if it would still reboot by itself again Sunday night and it still did. I did notice that before daylight savings time changed, it was doing this at 9:12pm then went to 10:1pm after that.
Does anyone having any suggestions?
Below is from the event browser.

Sunday, July 13, 2008 11:08:28 PM 41550 Alarm Set Critical System Manager Service 0 The SM could not start service SDMCA_Service.
Sunday, July 13, 2008 10:54:40 PM 41550 Alarm Set Critical System Manager Service 0 The SM could not start service RDC_Service.
Sunday, July 13, 2008 10:40:52 PM 41550 Alarm Set Critical System Manager Service 0 The SM could not start service OAM_Service.
Sunday, July 13, 2008 10:12:30 PM 40592 Alarm Set Critical Fault: NT Log Monitor 0 Event from NT System Log(EventLog), Event: ID=6008, Description: The previous system shutdown at 10:06:23 PM on 7/13/2008 was unexpected. .
Saturday, July 12, 2008 4:55:36 AM 40592 Alarm Set Critical Fault: NT Log Monitor 0 Event from NT System Log(Service Control Manager), Event: ID=7031, Description: The Sybase BCKServer _ VHAAMAMUL7_BS service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 0 milliseconds: No action. .
Friday, July 11, 2008 4:52:09 PM 40592 Alarm Set Critical Fault: NT Log Monitor 0 Event from NT System Log(Service Control Manager), Event: ID=7024, Description: The MAS Time Service service terminated with service-specific error 41507. .

 

[BkMesser]

Make sure windows update is turned off.

 

[kylesz71]

Thanks for replying Bk,
Just to make sure I'm in the correct area I went to the control panel- Automatic Windows Update-then deselected Keep my computer up to date.
This was checked and download updates automatically and notify me when they are ready to be installed was also selected.
Is that it??

 

[trvlr1]

In our company many of the servers are on a reboot schedule. This can happen anywhere from every week to every month, it is something that is set up centrally, does your company have such a set up, and has this server got on the list somehow? I have no other info on it and do not know what program they use to accomplish this.
Just a thought.

 

[BkMesser]

Sorry for the delay... I have been out of town. Did turning off windows update fix your problem??

 

[kylesz71]

Thanks for asking BK,
It's do for a reboot this Sunday night.
I'll post the out come.
Thanks again.

 

[kylesz71]

Good Morning,
Turning off windows update didn't cure the problem.
Let me know if there are other suggestions.
Thanks,

Below is a print of the alarm monitor.

Alarm Monitor
Time Stamp Event Code Severity Object ID Instance Description
Call treatment failed
(Cause:-1.Cmd:3.Call
ID:4098.TF:team1.File/Func:.\uc.
cpp/doCPResult : line 7805)
ICCM Task
Flow Executor
(TFE)
Monday, July 28, 2008 48436 Minor
8:13:31 AM
Event from NT System
Log(Service Control Manager),
Event: ID=7031, Description: The
Sybase BCKServer _
VHAAMAMUL7_BS service
terminated unexpectedly. It has
done this 1 time(s). The
following corrective action will be
taken in 0 milliseconds: No
action.
Fault: NT Log 0
Monitor
Monday, July 28, 2008 40592 Critical
4:55:22 AM
Client 137.135.128.230, Report
ID 235 returned Client/Server
communication failure ( error
code=45320 ).
Monday, July 28, 2008 46213 Major Reports
3:00:37 AM
Step time adjustment has been
made.
Sunday, July 27, 2008 41606 Minor Time Server 0
11:59:58 PM
Failed to get master script.
(Return Code: 1019. File/Func:
.\msgs.cpp/DoScriptInst : line
464.)
ICCM Task
Flow Executor
(TFE)
Sunday, July 27, 2008 48489 Major
10:15:06 PM
Service nbts terminated
unexpectedly, rc=243.
System 0
Manager
Service
Sunday, July 27, 2008 41505 Major
10:13:35 PM
Internal error in service
OAM_Service, additional data =
NBsm_GhoulBroadcastRequestH
andler[ControlServ], rc=40625.
System 0
Manager
Service
Sunday, July 27, 2008 41504 Major
10:13:35 PM
TSM API call returned failure in
function mbGetEvent, rc =-8359.
Sunday, July 27, 2008 41601 Major Time Server 0
10:13:31 PM
System 0 Service nbts crashed, rc=40651.
Manager
Skeleton
Sunday, July 27, 2008 41507 Major
10:13:31 PM
Service nbts terminated
unexpectedly, rc=41507.
System 0
Manager
Skeleton
Sunday, July 27, 2008 41505 Major
10:13:31 PM
7/28/2008 8:28:51 AM Page: 1
Alarm Monitor
Time Stamp Event Code Severity Object ID Instance Description
Connect DB Error. rc=41026
sql_rc=-1,
sql_errtext=[MERANT][ODBC
Sybase
driver][Sybase]ct_connect():
network packet layer: internal net
library error: Net-Lib protocol
driver call to connect two
endpoints failed 4 S1000
Sunday, July 27, 2008 41005 Minor OM Server 0
10:13:14 PM
Event from NT System
Log(EventLog), Event: ID=6008,
Description: The previous system
shutdown at 10:07:01 PM on
7/27/2008 was unexpected. .
Fault: NT Log 0
Monitor
Sunday, July 27, 2008 40592 Critical
10:12:27 PM
7/28/2008 8:28:51 AM Page: 2

 

[captaingadget]

Clutching at straws here I'm afraid but is there a virus scan or any other event scheduled for this time?