This is what I have to go off of when I installed mine. Hope it helps. Kind of a pain to sort through, may be easier to copy and paste into excell.
Symposium Express Call Center Service Packs and Security Hotfixes Compatibility List
Last Updated on September 4, 2003
Microsoft Service Packs Compatibility List
Server Client
Service Pack SECC R3.0 SECC R4.2 SECC R3.0 SECC R4.2
Windows 2000 SP4 Not Applicable To Be Confirmed (target Sept 8 to be completed) Not Applicable To Be Confirmed (target Sept 19 to be completed)
Windows 2000 SP3 Not Applicable Yes (minimum Service Pack) Not Applicable Yes
Windows NT 4.0 SP6a Yes (minimum Service Pack) Not Applicable Yes Not Applicable
Windows XP SP1 No Applicable Not Applicable Yes Yes
Windows XP SP1a No Applicable Not Applicable To Be Confirmed To Be Confirmed
Microsoft Security Hotfixes Compatibility List
Server Client
Hotfix Title Hotfix ID SECC R3.0 SECC R4.2 SECC R3.0 SECC R4.2
Flaw in NetBIOS Could Lead to Information Disclosure (824105) MS03-034 To Be Confirmed To Be Confirmed To Be Confirmed (applicable to WinNT, Win2000, and WinXP) To Be Confirmed (applicable to WinNT, Win2000, and WinXP)
Uncheck Buffer in MDAC Function Could Enable System Compromise (823718) MS03-033 To Be Confirmed To Be Confirmed To Be Confirmed To Be Confirmed
Cumulative Patch for Internet Explorer (822925) MS03-032 No Dependency No Dependency No Dependency No Dependency
Unchecked Buffer in DirectX Could Enable System Compromise (819696) MS03-030 No Dependency No Dependency No Dependency No Dependency
Flaw in Windows Function Could Allow Denial of Service (823803) MS03-029 To Be Confirmed Not Applicable No Dependency No Dependency
Uncheck Buffer in Windows Shell Could Enable System Compromise (821557) MS03-027 Not Applicable Not Applicable To Be Confirmed (only applicable to Windows XP) To Be Confirmed (only applicable to Windows XP)
Buffer Overrun in RPC Interface Could allow Code Execution (823980) MS03-026 To Be Confirmed To Be Confirmed To Be Confirmed (for WinNT, Win2000, and XP platform) To Be Confirmed (for WinNT, Win2000, and XP platform)
Flaw in Windows Message Handling through Utility Manager Could Enable Privilege Elevation (822679) MS03-025 No Dependency No Dependency No Dependency No Dependency
Buffer Overrun in Windows Could Lead to Data Corruption (817606) MS03-024 To Be Confirmed To Be Confirmed To Be Confirmed (for WinNT, Win2000, and XP platform) To Be Confirmed (for WinNT, Win2000, and XP platform)
Buffer Overrun in HTML Converter Could Allow Code Execution (823559) MS03-023 No Dependency No Dependency No Dependency No Dependency
Cumulative Patch for Internet Explorer (818529) MS03-020 No Dependency No Dependency No Dependency No Dependency
Cumulative Patch for Internet Explorer (813489) MS03-015 No Dependency No Dependency No Dependency No Dependency
Cumulative Patch for Outlook Express (330994) MS03-014 No Dependency No Dependency No Dependency No Dependency
Buffer Overrun in Windows Kernel Message Handling could Lead to Elevated Priviliges (811493) MS03-013 To Be Confirmed To Be Confirmed To Be Confirmed (for WinNT, Win2000, and XP platform) To Be Confirmed (for WinNT, Win2000, and XP platform)
Flaw in Microsoft VM Could Enable System Compromise (816093)) MS03-011 To Be Confirmed To Be Confirmed No Dependency No Dependency
Flaw in RPC Endpoint Mapper Could Allow Denial Service Attacks (331953) MS03-010 Applicable but no patch is available from Microsoft To Be Confirmed No Dependency No Dependency
Flaw in Windows Script Engine Could Allow Code Execution (814078) MS03-008 To Be Confirmed To Be Confirmed No Dependency No Dependency
Cumulative Patch for Internet Explorer (810847) MS03-004 No Dependency No Dependency No Dependency No Dependency
Unchecked Buffer in Locator Service Could Lead to Code Execution (810833) MS03-001 Yes Yes No Dependency No Dependency
Flaw in Windows WM_TIMER Message Handling Could Enable Privilege Elevation (328310) MS02-071 To Be Confirmed Yes To Be Confirmed To Be Confirmed
Flaw in SMB Signing Could Enable Group Policy to be Modified (329170) MS02-070 Not Applicable Yes No Dependency No Dependency
Flaw in Microsoft VM Could Enable System Compromise (810030) MS02-069 To Be Confirmed Yes No Dependency No Dependency
Cumulative Patch for Internet Explorer (Q324929) MS02-068 No Dependency No Dependency No Dependency No Dependency
Cumulative Patch for Internet Explorer (Q328970) MS02-066 No Dependency Yes No Dependency No Dependency
Buffer Overrun in Microsoft Data Access Components Could Lead to Code Execution (Q329414) MS02-065 To Be Confirmed Yes To Be Confirmed To Be Confirmed
Windows 2000 Default Permission Could Allow Trojan Horse Program (Q327522) MS02-064 Not Applicable Yes (Administrative procedure rather than a patch) To Be Confirmed To Be Confirmed
Unchecked Buffer in PPTP Implementation Could Enable Denial of Service Attacks (Q329834) MS02-063 Not Applicable Yes No Dependency No Dependency
Unchecked Buffer in Windows Help Facility Could Enable Code Execution (Q323255) MS02-055 To Be Confirmed Yes No Dependency No Dependency
Flaw in Java VM JDBC Classes Could Allow Code Execution (Q329077) MS02-052 To Be Confirmed Superseded by MS02-069 No Dependency No Dependency
Cumulative Patch for Internet Explorer (Q323759) MS02-047 No Dependency No Dependency No Dependency No Dependency
Unchecked Buffer in Network Share Provider can lead to Denial of Service (Q326830) MS02-045 Yes Yes No Dependency No Dependency
Flaw in Network Connection Manager Could Enable Privilege Elevation (Q326886) MS02-042 Not Applicable Yes No Dependency No Dependency
Unchecked Buffer in Remote Access Service Phonebook Could Lead to Code Execution (Q318138) MS02-029 Yes Yes (replaced by Windows 2000 SP3) No Dependency No Dependency
Authentication Flaw in Windows Debugger can Lead to Elevated Privileges (Q320206) MS02-024 Yes Yes (replaced by Windows 2000 SP3) No Dependency No Dependency
Cumulative Patch for Internet Explorer (Q321232) MS02-023 No Dependency No Dependency No Dependency No Dependency
Unchecked buffer in the Multiple UNC Provided Could Enable Execution (Q318593) MS02-016 Not Applicable Yes (replaced by Windows 2000 SP3) No Dependency No Dependency
Cumulative Patch for Internet Explorer MS02-015 No Dependency No Dependency No Dependency No Dependency
Unchecked Buffer in Windows Shell Could lead to Code Execution (Q313829) MS02-014 Yes Yes (replaced by Windows 2000 SP3) No Dependency No Dependency
Malformed Data Transfer Request can cause Windows SMTP Service to Fail MS02-012 No Dependency No Dependency No Dependency No Dependency
Uncheck Buffer in SNMP Service Could Enable Arbitary Code to run (Q314147) MS02-006 Yes Yes (replaced by Windows 2000 SP3) No Dependency No Dependency
Windows 2000 Security Rollup Package 1 Win2000 SRP1 Not Applicable Yes (replaced by Windows 2000 SP3) No Dependency No Dependency
Symposium Express Call Center Service Packs Compatibility and Security Hotfixes Applicability List 8/11/05
For SECC 4.2
Install:MS05- 43, 42, 41, 40, 39, 36
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