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Symposium Express errors 1

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stratplayer10

IS-IT--Management
Apr 1, 2004
21
GB
I have a Symposium Express which continually outputs errors relating to services failing.
The errors are attached below.
What it appears to be is that Symposium Express is trying to connect to Call Pilot, for Voice services, when in fact I am using a VSC card for this purpose, I have tried setting the Connection type in Server configuration manager to both Serial and IP, both have the same result.
The errors do not seem to be service affecting, but the customer sees them and is busting my head in to stop them coming out, any thoughts guys?
These are the errors:
40324
Friday, June 11, 2004 4:37:45 PM
The link handler is exiting with rc=-1.
0
ACCESS Link Handler
Major
40311
Friday, June 11, 2004 4:37:45 PM
Service nbalh terminated unexpectedly, rc=243.
0
System Manager Service
Major
41505
Friday, June 11, 2004 4:37:45 PM
Service nbalh has died too many times.
0
System Manager Service
Critical
41560
Friday, June 11, 2004 4:37:45 PM
Event from NT System Log(Service Control Manager), Event: ID=7031, Description: The MAS LinkHandler Port #2 service terminated unexpectedly. It has done this 972 time(s). The following corrective action will be taken in 0 milliseconds: No action. .
0
Fault: NT Log Monitor
Critical
40592
Friday, June 11, 2004 4:37:45 PM
Internal error in service nbalh, additional data = NBsm_ControlService, rc=230.
0
System Manager API
Major
41504
Friday, June 11, 2004 4:17:45 PM
Internal error in service nbalh, additional data = NBsm_JanitorThread[NBsm_ControlService], rc=41599.
 
what are all the software releases

ONLY 21 WEEKS TILL SKI SEASON STARTS
 
The software release for Symposium Express is 4.2, and I am running Rlse 3 on the Core Switch, Call Pilot is Rlse 2,

Thanks
Ray
 
This is pretty standard for Symposium Express. Go into the Services panel and disable this service: MAS Link Handler #2. It refers to the com port interface that the larger Symposium can use to interface to Meridian Mail for ACCESS prompts. It is not used in Symposium Express. However, if you do not disable it, you will get these messages, sometimes to the point that it can affect the server.
 
Hi Guys

I have also a problem with a VS card.

The vendor who installed it don't give us the passwords.

What is the default password for the shell ?

Is there a procedure to re initiate password ?

Thanks
 
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