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Symposium Express Call Centre Reports

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zshaw

zshaw

MIS
Sep 23, 2003
5
US
I will be installing SECC in November. TMSLUA is offering a 2 day course on SCCS Report. Can anyone tell me is the SECC reports and the SCCS reports are about the same. I am trying to determine if the SCCS reports course will be beneficial to me as an Administrator of SECC.
I am aware SCCS has more reports and SECC is limited to approx. 30 reports.
Thank you.
 
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