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Symposium Express Call Center 4.7 backup

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Matchoo

Technical User
Feb 3, 2010
17
US
Hello,
I guess my question is in two parts. I currently have SECC installed on a Windows Server 2003 and run a back up on the whole server once a week by hot swapping a hard drive. Last week I had an issue where the server crashed after this was done, I was able to restore it by using my last good back up but I'm now looking into a more reliable way to do this.

We're looking into using the software Acronis to back up to a location on our network rather than hot swapping, but I just wanted to get opinions from other users to see what they do.

Also is there an easy way to back up the Sybase database? And is there any easy way of backing up just SECC?

Thank you!
 
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