Symposium calling script with a variable

[jhross]

Executing scripts is normally done by

EXECUTE SCRIPT <Script_Name>

Is is somehow possible to execute scrips by use of variables e.g.:

ASSIGN "MyScript" TO variable_Script_Name
EXECUTE SCRIPT <variable_Script_Name>

 

[sandyml]

You can do that for skillsets, as there is a skillset variable; but there is not a script variable.

 

[DancingDave]

Hi, what's the reason for doing it this way?

You could have a single script (same messages, same with times etc), but within this you would use a skillset call variable (cv_skillset).

You then assign a value to cv_skillset based upon the CDN dialed (or DNIS if you use that).

WHERE CDN EQUALS
VALUE 12345 : ASSIGN sales TO cv_skillset
VALUE 54321 : ASSIGN claims TO cv_skillset
DEFAULT : ASSIGN bucket TO cv_skillset
END WHERE

Would this help?

DD