Symposium and ports on the network

[jhenley]

It seems at one time I found some information for our network guys about what ports needed to be open on the network for the Symposium client to access the Symposium server. I can’t find anything now. Anyone have any Ideas where I can get this info?

 

[spanton]

Client??? Are your referring to Webclient of Fat Client?

 

[jhenley]

Fat Client. Web client not installed

 

[janeenaj]

all ports needs to be opened. Fat client uses dynamic port addressing.

 

[atascoman]

Here is the table right out of the SCCS install manual. Hope this helps.

Symposium Call Center Server port usage
The following table provides the listener ports that Symposium Call Center
Server uses.
The table does not include the other base ports required for Windows
Networking. For example, Windows Domain Naming Server (DNS) uses port
53.
Port number Network interface Functionality
135 CLAN Microsoft Windows RPC
Locator Service
137 CLAN NetBIOS Name Service
138 CLAN Microsoft NetBios
datagram Service
139 CLAN NetBIOS Session Service
161 CLAN SNMP (required if SNMP
NMS is connected)
162 CLAN SNMP traps (required if
SNMP NMS is
connected)
530 CLAN Microsoft Windows RPC
Courier Service
1024 – 65535 CLAN The range of ports that
can be used by the RPC
dynamic ports
Note: Symposium Call
Center Server uses other
hard-coded ports
internally.
2500 ELAN ICM
3000 CLAN MLS (Meridian Link
Services)
Installation and Maintenance Guide 41
June 2004 Installation overview
Symposium Call Center Server also uses ports for communication between its
own components. These ports do not have implications for external network
components like firewalls. Symposium Call Center Server uses internal ports to
avoid conflict with any third-party software utilities that may also have port
requirements. The following table shows the ports that Symposium Call Center
Server uses internally.
3150 ELAN CallPilot Integration
3151 ELAN CallPilot Integration
5000-5003 CLAN Symposium Call Center
Server Database
5004 CLAN Sybase XP Server
5010 CLAN Sybase Replication
Server
5631 CLAN pcAnywhere
5632 CLAN pcAnywhere
8888 ELAN AML
10008 ELAN CallPilot Integration
Port number Functionality
3500 DMS
1550 HDX CAPI
4422 HDX NameService
12668-12670 TraceControl
10000-10082 Networking
10000-10082 Hardcoded Internal Listener P

 

[jhenley]

atascoman,
Thanks for the info. I was concentrating more on the engineering guide trying to find info.