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Symposium Agent

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Skaret

Skaret

Technical User
Jan 17, 2004
244
NO
When logging into Symposium Agent from a client PC I'm not allowed to do any ACD-features (login/logout etc.) When logging into the set manually, SA client is updated.

What is wrong?

Thanks in advance!
 
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Is the ACD login/logout functionality selected in your Symposium Agent configuration?
 
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I had a tips from the SymposiumWeb Center Portal documentation:

"There are a number of problems that occur on TAPI clients using the Microsoft Remote TAPI Service Provider that are related to the Remote Access Auto Connection Manager and Remote Access Connection Manager services.... Its recomended that they are set to disabled...."

This fixed the problem.
 
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Thanks for the followup, Skaret. Glad to hear you have it fixed.
 
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