Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations IamaSherpa on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Symposium Agent Greeting Problem - not playing greetings

Status
Not open for further replies.
LukeAG

LukeAG

Programmer
Jul 2, 2004
1
US
We've recently installed Agent Greeting for our Call Centre.

We use M3820 ACD sets, and the greeting will not play if a call is answered from the handset (works fine from Headset and hands-free).

Any ideas? Thanks!
 
Sort by date Sort by votes
Have programmed MURT (Music Route) on your phone?

Thanks,

Killian
 
Upvote 0 Downvote
Status
Not open for further replies.

Similar threads

MoJHK
  • Locked
  • Question
Change the Nortel Symposium agent to a baic ACD agent
Replies
1
Views
197
Firebird Scrambler
Firebird Scrambler
phonetech2012
  • Locked
  • Question
agents not acquiring,not populating rtd's
Replies
0
Views
163
phonetech2012
phonetech2012
A
  • Locked
  • Question
The system could not retrieve any data from the server because either the server connection is down
Replies
2
Views
349
Allianzjack
A
leekawai
  • Locked
  • Question
AACC 7.0.1.0 GA patch installation problem
Replies
1
Views
221
aoh74
aoh74
telklass
  • Locked
  • Question
Avaya Symposium vs IE
Replies
1
Views
217
Utreg
Utreg

Part and Inventory Search

Sponsor

Back
Top