Symphony line ring to group 1

[DSIDAVE]

I need target line 162 to ring directly into a Symphony call center GROUP 1.
There is a monitor and keyboard with a DOS type screen.
How do I program this?

 

[jerryreeve]

you really need to find the manual on this. it should be a wire bound book with a bluish green cover.

that said from the OS2 screen you need to get to the call center program and of course it is not called symphony.

I would recommend that you contact cintech if no one can give you a hand on this forum.

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Hill?? What hill??
I didn't see any $%@#(*$ Hill!!
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JerryReeve
Communication Systems Int'l
com-sys.com

 

[RikRodgers]

I've had this issue before, too. It's been a while, but there was something weird I had to do with the ringing. It wasn't a typical assign the line to answer... I did have to get cintech involved (at $140 a call).