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Symon Reader boards help
- Thread starter telecomPA
- Start date
What is your question, maybe someone here can answer.
If you have just upgraded your call center and now the boards are not working, it may be because newer versions of CC are not compatible with older "analog" software/hardware on many types of boards. We knew this issue was coming up a couple of upgrades ago and moved to Agent Desktop Display software, included in our upgrades, this kept management happy.
Hope this is helpful.
If you have just upgraded your call center and now the boards are not working, it may be because newer versions of CC are not compatible with older "analog" software/hardware on many types of boards. We knew this issue was coming up a couple of upgrades ago and moved to Agent Desktop Display software, included in our upgrades, this kept management happy.
Hope this is helpful.
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