SYMEVNT.386 Is Not Loaded error

[LTillner]

I have a PC that had Norton System Works 2002 including Norton Anti-Virus with Auto Protect enabled on it. Corporately we are using McAfee for anti-virus protection and I let McAfee uninstall Norton when installing the McAfee.

MISTAKE! Now I get a "black screen" error of:

"Error NAV Auto-Protect is unable to start
SYMEVNT.386 is not loaded. You may need to reinstall
Norton Antivirus to correct the problem
Press any key to continue...."

I uninstalled McAfee and Reinstalled Norton -- which wouldn't let me reinstall NAV because it said it was already installed. Wouldn't let me modify it either or remove it.

Finally after several attempts with uninstall - install I was able to get Norton back -- however, every time I went into the options to unselect Auto-Protect or actually to change any option I get a script error. So I uninstalled all of System Works AGAIN.

And back to the above black screen error. I can't find a reference to SYMEVNT.386 anywhere -- not in the registry (ran regedit with a search) Not in the Config.Sys, Autoexec.bat, Win.ini, System.ini, etc. files (ran sysedit)

Any ideas where this reference to this file lives??? It's an annoying system startup error.

Thanks
Lynette

 

[karmic]

Try these:

Manual uninstall from symantec:

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/1999111609485148

-or-

http://www.cit.cornell.edu/helpdesk/win/nav/uninstallnav.html

Good luck ~ The day I think I know it all, i'm changing careers ~