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Symantec VPN 320 + Quickbooks

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forwejohn

Technical User
Sep 15, 2004
3
US
I've recently installed a Symantec 320 box for a client that uses a Wireless ISP. The remote office has Sprint DSL, and I've installed the Symantec VPN client 8.0 on the required WinXP Pro system. Once the tunnel is connected, I've mapped a network drive to the main office for access to the Quickbooks 2004 Premium share directory. The user can connect the tunnel, open the share, and create modify Word and Excel documents without fail. When the user attempts to launch the locally installed Quickbooks and open the remote Quickbooks company file it experiences extreme lag. It bogs down so much Quickbooks becomes unusable from the remote computer. I've confirmed that the user is opening the file in Multi-User mode and have tried the same setup on 2 other computers with the same result.

Additional info: The Quickbooks share is located on a WinXP Pro P4 2.8GHZ 256MB system. Both sites are setup in peer-peer networks. The Quickbooks company file is nearly 200MB.

Any Suggestions???
 
The reason it takes so long and causes such a lag is b/c of the DSL speed vs. Quickbooks. Quickbooks is not a client-server architecture so most processes copy an excessive amount of information across the network.

Quickbook Enterprise suggests that you use no more than 10 users at once. Ya know how they came up w/that number? "We tested it on our test systems and we found that number about right." Most searches in Quickbooks require a copy of the ENTIRE database across the network.

The reason you're having such troubles is b/c of the massive amount of information that travels across the line and the slow speed of the DSL line. The place I work at is ditching Quickbooks for that very reason.
 
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