OctanSenator
Technical User
Hi, i hope someone here will be able to help one of our clients.
He is running Symantec Norton Anti Virus and when a full system scan is attempted the error message of:
"Symantec has encountered a problem and needs to close"
appears and proceeds to close Norton.
Live Updates work fine and have also asked the user to run this:
which runs but advises that it cannot detect Norton (!) even though the application loads up.
Any ideas folks?
He is running Symantec Norton Anti Virus and when a full system scan is attempted the error message of:
"Symantec has encountered a problem and needs to close"
appears and proceeds to close Norton.
Live Updates work fine and have also asked the user to run this:
which runs but advises that it cannot detect Norton (!) even though the application loads up.
Any ideas folks?