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Symantec support site is messed up right now

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Skywalker1957

Technical User
Nov 21, 2008
85
US
Can someone else go to and confirm that the Symantec web page is justified center and that you're unable to open cases online? I tried MS IE as well as Mozilla and am seeing the same results.

I tried to call Symantec Support 3 times and each time a helpdesk L1 picked up they transferred me back to the main helpdesk number that initially connected me to them. I asked twice for them to escalate internally and notify someone at Symantec that there's a problem with their website also. Unbelievably poor outsourced L1 services. They're usually much better than this.

Is anyone seeing the problems with their support site that I am this morning and does anyone have anyone on the US side that you contact to let them know there's a problem?

Thanks for all your help!

Luke
 
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