Symantec Decomposer Errors

[Ztrek7]

Using Symantec corporate 10.1.0.394 recieving multiple decomposer errors on different files. exe,zip,cab. These files are not in use and the system has full r/w access.

I hesitate to exclude those files as they are the biggest culprits of viruses. I also do not want to exclude those directories as files that are used get stored there. I find it hard to believe that symantec cannot scan these, so my assumption is something is wrong.

ideas?

 

[Stiddy]

consider the following as a possble solution:

http://www.symantec.com/avcenter/security/Content/2007.07.11f.html

also at version 10.1.0.394 there are to patches to get you to 10.1.0.401 that my solve your proplem. Certainly cannot hurt. Give them a try:

To see what to download:

http://www.symantec.com/enterprise/support/downloads.jsp?pid=51852

Files you need:
savce_10.1.0.400_allwin_en.zip
SAVCE_10.1.0.401_AllWin_EN.zip

HTH - Stiddy

 

[JDGillis]

The decomposer errors during a scheduled scan can normally be ignored as the files in question are probably password protected archives which prevents the decomposer from opening the file for scanning within. Regardless, The error is informational and not indicative of a software problem, and you can rest assured that when the files are later extracted, the real time scanner will still scan the files as they are extracted from the archive.

 

[Ztrek7]

Oh, I realize that is it not "harming" the system, but, with so many warnings, it makes a mind go numb to "real" events that are truly errors.

If I could just turn off the reporting, that would be fine too!