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Symantec AV/F for Exchange - unscannable attachment

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wallst32

MIS
Apr 14, 2003
545
US
The default settings for Symantec AV/F for Exchange quanrantines "unscannable attachments". I've noticed that MS Word documents from time to time get quarantined because of this rule. Any idea why?

TIA
 
I have the same problem. It also has an issue with power point attachments. I installed a newer version of AV that was provided by Symantec. It was better but not perfect. I then changed the default rule to "log only" so that I was not blocking valid attachments.
 
Is it me or is there not a place to have "safe" emails, ones that you know are ok to go through without getting scanned? I have Symantec AV/F 3.0 also.
 
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