SX2000 XMAS Long Distance reprieve

[tundranugget]

SX2000 LW 34. We are a remote site. Once in the past we took toll restrictions off so everybody could call home for free from their dorm rooms. Trouble is, some users made calls lasting many hours. Consequently, other persons never got to call home at all since all the lines were in use. Management has asked if there is a way to program some sort of "rolling" amnesty based on time and or location such that blocks of users can get free calls for, say an hour. Then a different block will have toll removed, etc. so that everyone gets a turn. Any clues?

 

[GX5Krocks]

use curfew control, and that will knock them off after x amount of time

 

[tundranugget]

Sorry, I should have mentioned that we do not have the Hotel (/Motel)Options Package, so curfew is not available.

 

[kwbMitel]

On A 3300 we have the following in COS. A 2K LW34 should have it as well.

Call Duration Control

Call Duration Control allows a maximum time limit to be set on telephone calls. After the duration maximum is reached, users receive a warning tone indicating that calls in progress will be cleared down. A grace period may be established to allow users to finish their calls. However during the grace period, no features are available. For example, recalls from held parties are connected only long enough for the user to hear a warning tone and have the call cleared down. At the end of the grace period, another warning tone is issued and calls are cleared down.

Call Duration may also be set on trunks. If a trunk reaches its duration maximum before that of the end device, the end device attached to the trunk will receive call duration tones.

Note: Emergency calls are not affected by this feature.

Conditions
Internal and External SMDR must be enabled in the COS of the device which will have a Call Duration limit.

Route Optimization will not take place after the call duration time has expired.

Only the party whose call duration time has expired will hear the warning tone.

Any device which has a COS and is capable of placing/receiving a telephone call can be programmed to be affected by Call Duration Control.

Programming
In the Class of Service Options Assignment form:

Set the Enable Call Duration Limit on Internal Calls option and/or the Enable Call Duration Limit on External Calls option to "Yes", depending on the functionality required.

Set the Call Duration (2-120 min) option to the desired time limit.

Set the Call Duration Forced Cleardown Timer (0 - 10 min) to the amount of time the user has to finish active calls.

Operation
None.


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