SX2000 / LW34 - Lost Extension 2

[tundranugget]

I am trying to free up a partially used block of numbers in an attempt to save the business a few bucks. Where possible, I am slowly freeing up some numbers and assigning other numbers. But I am running to some problems:

At the SX2000 command line, I type "loc all free dn 2895 to 2905". This is the result:
2895 - 2897
2899 - 2905
Which leads me to believe DN 2898 is in use, but when I look in Multiline Set Assignment and Single Line Set Assignment, the number is not assigned. When I dial 2898, I wait about 10 seconds and I get a fast busy and "Invalid" appears on my display. There is no voice mail box for 2898.

Any ideas where 2898 is "assigned" or where it might be?

 

[kwbMitel]

The delay leads me to believe that there is a longer sequence of digits starting with 2898.

If 2898 existed I would use Locate Number 2898 insead of searching specific forms.

I do not expect this to work for you however as I suspect there could be as many as 7 digits in the DN.

Other places to look might be:

System Speedcall
Hunt Groups
ACD Paths
ARS Digits dialed
Ring groups (personal and standard)

There are more forms but those are the most likely in my book.


**********************************************
What's most important is that you realise ... There is no spoon.

 

[tundranugget]

System Speedcall it was, 28989 - set up to call offsite AND to defeat toll restrictions. A little something I inherited.

Thanks KWB.

 

[MitelInMyBlood]

Try the digit trace command: DGT TR 2898
This may give a better clue where to look

I agree with kwbMitel - the delay before fast busy tells me the digit string is valid, but the machine is looking for more digits.

Other less obvious places to look:
Associated directory number assignment (ASS)
Call reroute assignment form (CAL R AS)
Path assignment form )PA)
Miscellaneous assignment form (MI)
Trunk service assignment (TRU S)
Remote Directory Number assignment (REM D)
Feature Access Code assignment (FE)


Original MUG/NAMU Charter Member

 

[MitelInMyBlood]

Never mind - I see you found it while I was writing my reply


Original MUG/NAMU Charter Member