SX2000 Internal File System Error

[dfouts]

Half of my schools stopped reporting their SMDR to my account management system.

I did the command: cat info *.logs and it fails with the error: Internal File System Error

What can I do? How do you check the integrety of the hard drives on these systems? I've had these running for 6 years. Do I need to purge data from the hard drives? If so how?

Any help would be appreciated.

SX-2000 33.3.2.8

 

[Lundah]

What's the output of "DMBS Stat"? Are there any errors? Is the daily automated DBMS check scheduled and running? My first hunch would be HD corruption. Is this a redundant system (2 controllers, 2 HD's?). That will make a difference in the recovery procedure.

 

[dfouts]

Not sure what the DMBS Stat is? DBMS CHECK FULL reads no errors. Daily DBMS Ch is scheduled daily and appears ok (error free). These are non redundant systems out at the sites. Is there a command to test the hard drive or see if it's corrupted?
Thanks for responding. This has been a problem for almost a year and I can't figure it out. In the past it would stop reporting and I would ignore it and it would eventually clear up and start again on its own.
I'm not familar at all with how to access and read these hard drives. It's not like there's a DEFRAG you can run. Confusing!
Daryl

 

[Lundah]

sorry, I fat-fingered it, should have been "DBMS stat". Unfortuantely, I don't know of any way to check the drive either, to be totally honest your best bet might be to just go ahead and re-format the drive and reload the software and database, just to be safe; or possibly even replace the drive as a precautionary measure.

 

[GX5Krocks]

did you confirm that the data is not comming out of the dataset? do they use datasets, or do they use the tcpip ports? can you read the smdr logs or is real time events enabled? check the flow control, do an activity switch or reboot, check the flow control from the third party smdr collection, have you tried lpr1 to see if it is working there?