A customer of mine wants a ringdown phone to ring to a ring down phone. There are 3 analog telephones that i've daisy chained together and are assigned one extension, 166. When you dial 166, all three phones ring. 166 has been programmed to ringdown to an IP phone. If that IP phone is not answered in 30 seconds or busy, it will call forward to a dedicated emergency services number.
The IP phone is programmed to ringdown to ext 166.
I've noticed that after picking up the IP phones handset, I hear 2 beeps and the emergency service answers the call but sometimes, it rings ext 166. Can someone explain why sometimes it works and sometimes it does not? I'm thinking there are some timers that I may need to adjust in the system.
thanks
The IP phone is programmed to ringdown to ext 166.
I've noticed that after picking up the IP phones handset, I hear 2 beeps and the emergency service answers the call but sometimes, it rings ext 166. Can someone explain why sometimes it works and sometimes it does not? I'm thinking there are some timers that I may need to adjust in the system.
thanks