In an effort to track inbound phone calls, I've enabled COS Option 806 for my stations and trunks. I'd like to ask for help deciphering the SMDR data being sent from the PBX. SMDR string below:
****** Check printout for possible data loss ******
03/30 01:48P 00:05:00 153 9 2993982 RX012 337
03/30 02:07P 00:02:34 X001 *003 *4804408283*4982 150 337 4804408283 4982 WIRELESS CALLER
03/30 02:38P 00:04:38 X001 003 *3076703149*4982 151 X 153 337 3076703149 4982 WIRELESS CALLER
03/30 03:05P 00:00:56 153 9 17012274875 RX012 337
03/30 03:07P 00:00:23 153 9 6824735 RX012 337
Pretty certain the call at 2:07PM, 2:38PM are both inbound calls.
What is X001 represent? Trunk 1?
What does *003 represent?
What does *4804408283*4982 represent? Is it the called from number?
The next grouping of characters to the right of *4804408283*4982 is 150. This must represent the internal extension the call was answered on. Is that correct?
To the right of 150 is 337. What does that represent?
Following 337 is 4804408283 4982. Again, I assume this is the called from number.
Plus the next string says WIRELESS CALLER so I'm sure it is the number of the phone that called the hotels number.
For the record at 2:38PM, the characters after *3076703149*4982 are 151 X 153. Does that mean the call was answered on extension 151 and then transferred to extension 153?
Thank you
****** Check printout for possible data loss ******
03/30 01:48P 00:05:00 153 9 2993982 RX012 337
03/30 02:07P 00:02:34 X001 *003 *4804408283*4982 150 337 4804408283 4982 WIRELESS CALLER
03/30 02:38P 00:04:38 X001 003 *3076703149*4982 151 X 153 337 3076703149 4982 WIRELESS CALLER
03/30 03:05P 00:00:56 153 9 17012274875 RX012 337
03/30 03:07P 00:00:23 153 9 6824735 RX012 337
Pretty certain the call at 2:07PM, 2:38PM are both inbound calls.
What is X001 represent? Trunk 1?
What does *003 represent?
What does *4804408283*4982 represent? Is it the called from number?
The next grouping of characters to the right of *4804408283*4982 is 150. This must represent the internal extension the call was answered on. Is that correct?
To the right of 150 is 337. What does that represent?
Following 337 is 4804408283 4982. Again, I assume this is the called from number.
Plus the next string says WIRELESS CALLER so I'm sure it is the number of the phone that called the hotels number.
For the record at 2:38PM, the characters after *3076703149*4982 are 151 X 153. Does that mean the call was answered on extension 151 and then transferred to extension 153?
Thank you