SX-200 ICP direct dial

[braybk]

I have a client with an SX-200 ICP CXi running version 4.0.3.12. It's set up like a shared line key system with 6 incoming analog lines from the telco. I would like to take all incoming calls from just one of those lines and send them directly to an extension or ring group. Is that possible?

Thanks,
Bryan

 

[kwbMitel]

If the keys are programmed as CO lines then the Form 14 programming is ignored. You must first remove the CO line programming and then you can terminate the call to any Valid termination point via form 14.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.