SX-200 3 LS/CLASS trunks 1 trunk grp trying to figure out COR 1

[JimHilton]

Hey all, well looks like I've got my little system doing just about everything I want (once again, thanks to all who helped)!!

I have 3 LS trunks, 2 are "allowed" to dial long distance but 1 i want to disallow.

There seems to be several ways to do this. I have ARS setup as well (and prob as basic) for a new comer such as me.

i know there is no "in a nut shell" version, and I've tried a couple things but I just can't seem to wrap my head around this whole ARS thing

Basically, I want trunk 1 to refuse LD but trunk 2 & 3 (and eventually 4) to allow it.

Here is some info on what I have done:

DATA CIRCUIT DESC REVIEW
---- ------- ---- ------
****** CDE DATA PRINT OPTION 11* FORM IS EMPTY ******

TRUNK CIRCUIT DESCRIPTORS
----- ------- -----------
[ AMB TRUNK: 1 ] OPTION NAME STATUS
---------------------- ------ ---- ------

Reverse to Idle NO
Far-end gives answer supervision NO
Inhibit automatic supervision NO
No seize alarm NO
No release alarm NO
Save Busy-Out Status YES
Calling party disconnect timer 1 - 12 minutes 5
Ignore remote disconnect NO
Disconnect timer 100 - 9900 ms ( 100 ms inc ) 500
Supervision direction: incoming trunk calls also NO
Guard timer 0 - 3000 ms ( 100 ms inc ) 800
Class trunk YES
Ring cycle timer 6 - 10 seconds 6
Ignore line reversal during seizure YES
Ringing expected YES
Ringing debounce timer 5 - 12 seconds 6
Seize timer 10 - 60 s ( 10 s inc ) 60
Flash timer 200 - 700 ms ( 100 ms inc ) 300
Flash over trunk NO
Direct access on CO Line Keys: bypass Key System Toll Control NO
CO Silence telephone number 0000000000
CO Milliwatt telephone number 0000000000

TRUNK CIRCUIT DESC. REVIEW
----- ------- ----- ------
[ AMB TRUNK: 1 ] TRK NUM BAY SLT CCT COMMENTS
---------------------- --- --- --- --- --- --------

1 1 13 7 778-433-0000
2 1 13 8 702-726-0000
3 1 13 9 KRISTAS MJACK

NON-DIAL-IN TRUNKS
----------- ------

BAY SLT CCT COS TEN DAY N1 N2 CDN TK NUM TK NAME COMMENTS
--- --- --- --- --- --- -- -- --- -- --- -- ---- --------
1 13 07 5 1 110 110 110 1 1 SHAW #1 778-433-0000
1 13 08 5 1 120 120 120 1 2 VEGAS! 702-726-0000
1 13 09 5 1 111 111 111 1 3 CALIBABY KRISTAS MJACK
1 13 10 5 1 1 4 SIP MIKES SIP
1 13 11 5 1 1 5 LINE 5
1 13 12 5 1 119 119 119 1 6 INTERCOM

TRUNK GROUPS
[GRP:01-LOCAL ] [SMDR ][TERM] TK NUM BAY SLT CCT COMMENTS
----------------- --------------- -- --- --- --- --- --------
6 01 13 12 INTERCOM
5 01 13 11
4 01 13 10 MIKES SIP
3 01 13 09 KRISTAS MJACK
2 01 13 08 702-726-0000
1 01 13 07 778-433-0000

CALL REROUTING TABLE
[TEN: 01 ] CPN DAY N1 N2
------------------- --- --- -- --

Station Dial 0 Routing 100 100 100
Priority Dial 0 Routing 100 100 100
DID Recall Points On Busy
DID Recall Points On No Answer 111 111 111
DID Routing For Calls Into This Tenant
DID Illegal # Intercept For This Tenant
DID Vacant Number Routing For This Tenant
DID Attendant Access Night Points -----
Non-Dial-In Trunks Alternate Recall Points 111 111 111
Dial-In Tie Recall Points On Busy
Dial-In Tie Recall Points On No Answer
Dial-In Tie Routing For Calls Into This Tenant
Dial-In Tie Illegal # Intercept For This Tenant
Dial-In Tie Vacant Number Routing For This Tenant
Dial-In Tie Attendant Access Night Points -----
DND Intercept Routing For This Tenant
Automatic Wake-up Routing For This Tenant
Personal Wake-up Routing For This Tenant
UCD/Attendant Recording For This Tenant
UCD On Hold Time-Out For This Tenant
DISA Day Service Routing For This Tenant ----- -----
Station Vacant Number Routing For This Tenant
CO Line Routing Points On No Answer 300 300 300
Music Sources For This Tenant
Record a Call Voicemail Destination For This Tenant
Station Illegal Number Routing For This Tenant
Speak@Ease Number For This Tenant
Call Forward Busy Number For This Tenant 300 300 300
Call Forward No Answer Number For This Tenant 300 300 300
Voicemail Number For This Tenant
ONS Notification Number For 911 Calls and Lockouts
Phonebook Number for This Tenant

ARS: COR GROUP DEFINITION
COR GROUP COR GROUP MEMBERS (SEPARATE WITH SPACES) COMMENTS
--- ----- --- ----- ------- --------- ---- ------- --------
01 1 NO INTERCOM

ARS: MODIFIED DIGIT TABLE
ENTRY QTD DIGITS TO BE INSERTED CPN COMMENTS
----- --- ------ -- -- -------- --- --------
01 1 Y Local Calls
ARS: ROUTE DEFINITION
ROUTE NUM TRUNK GROUP COR GROUP MOD DIGIT ENTRY COMMENTS
----- --- ----- ----- --- ----- --- ----- ----- --------
01 1 1

IP ROUTE DEFINITION
****** CDE DATA PRINT OPTION 23* FORM IS EMPTY ******

ARS: ROUTE LISTS
****** CDE DATA PRINT OPTION 24 FORM IS EMPTY ******

ARS: ROUTE PLANS [ 1 ]
****** CDE DATA PRINT OPTION 25 FORM IS EMPTY ******

ARS: LEADING DIGIT STRINGS
LEADING DIGITS RETURN DIAL TONE RESTRICTED COR GROUP
------- ------ ------ ---- ---- ---------- --- -----
9 YES Unrestricted

ARS: DIGIT STRINGS [ 9 ]
DIGITS TO BE ANALYZED QTY TO FOLLOW DESIGNATION TERM TYPE AND NUM
------ -- -- -------- --- -- ------ ----------- ---- ---- --- ---
1 10 LONG DISTANCE ROUTE 1
250 7 LOCAL ROUTE 1
778 7 LOCAL ROUTE 1
* Unknown LOCAL ROUTE 1

ARS: MAXIMUM DIALED DIGITS
COR MAXIMUM NUMBER OF DIALED DIGITS
--- ------- ------ -- ------ ------

1 Unlimited
.......
25 Unlimited

KEY SYSTEM TOLL CONTROL
DIGITS TO BE ANALYZED QTY TO FOLLOW DESIGNAT TERM TYPE AND NUM COR GROUP
------ -- -- -------- --- -- ------ -------- ---- ---- --- --- --- -----
011 Unknown LONG DST TRUNK 1 1
1800 Unknown LONG DST TRUNK 1 2
1888 Unknown LOCAL TRUNK 1 2
1900 Unknown LONG DST GROUP 1 1
1 Unknown LONG DST TRUNK 1 1
976 4 LOCAL GROUP 1 1

 

[kwbMitel]

Are you using ARS or CO Trunk Key Appearances.

The form 46 entries suggest the latter.

The rest is superfluous if this is the case.

Regardless, ARS or Key, you will need to put the trunk in a different trunk group.



*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[JimHilton]

Hi, actually I have it set up as both (for learning/testing but will be clearing out the key items later).

I have moved trunk 1 into trunk group 2. Everything seems to be ok, but I am lost as to what to do next.

I've been using COR 1 as the restricted and COR 2 (or blank) for un-restricted.

Jim

 

[kwbMitel]

With the ARS method you need to have routes setup for each trunk group. Typically you would setup 1 route for each call type for each trunk group.

Below is how I would set it up.

e.g.
For Trunk Group 1
Route 1 = Group 1 Cor 1 Mod 1 Overseas
Route 2 = Group 1 Cor 2 Mod 1 LD Calling
Route 3 = Group 1 Cor 3 Mod 1 Tollfree Calling
...
Route 9 = Group 1 Cor 9 Mod 1 Always Restricted

For Trunk Group 2
Route 11 = Group 2 Cor 11 Mod 1 Overseas Calling
Route 12 = Group 2 Cor 12 Mod 1 LD Calling
Route 13 = Group 2 Cor 13 Mod 1 Tollfree Calling
...
Route 19 = Group 2 Cor 19 Mod 1 Always Restricted


Route lists would be setup as
List 1 = Route 1 then 11
List 2 = Route 2 then 12
List 3 = Route 3 then 13
...
List 9 = route 9 then 19

The Cor Groups would be setup like:
Cor Group 1 - 2-25 (optionally 2-10, 12-25 see note 1)
Cor Group 2 - 3-25 (optionally 3-10, 13-25 see note 1)
Cor Group 3 - 4-25 (optionally 4-10, 14-25 see note 1)
...
Cor Group 9 - 1-25

Cor Group 1 - 1-25 (Optionally 1-10, 12-25 see note 1)
Cor Group 2 - 1-25 (Optionally 1-10, 13-25 see note 1)
Cor Group 3 - 4-25 (Optionally 4-10, 14-25 see note 1)
...
Cor Group 9 - 1-25

ARS Digits would be
Overseas Digits terminate to List 1
LD Digits Terminate to List 2
Local and Tollfree digits terminate to List 3
1-900, 1-976, etc terminate to list 9
911 calls designated as emergency go list 3 (Cor Ignored)

Cor Assignment for phones (form 9)
Phones that require Local only assign COR 3
Phones that are allowed LD and Local get COR 2
Phones that Are allowed Overseas, LD, and Local get COR 1
Phones restricted from everything (except 911) get COR 25

Note 1: Optional COR Restrictions
the optional COR restrictions would allow you to assign a COR to a phone that is allowed LD and Overseas on both trunk groups.

COR 11 can dial Overseas on both groups
COR 12 Can dial LD on bother groups
Cor 3 is allowed Local on both groups regardless (or use 13 if you want).

And before Paterson says it:

When it comes to COR groups, "If you're in, you're Out!"
Interpretation: If your Phone's COR is found in the Group, then access denied.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[JimHilton]

Wow, thanks muchly for the steps. I have applied them but oddly the system still acts the same as before any programming changes.

I am going to start right from the first step you've outlined to be sure I havn't made some simple error.

I'm sure this is out of the scope of these boards, but you've really got me wondering how/why the mitel "knows" how to act with those steps. For me, the key system steps make sense as they control the trunk directly.

But none the less, thanks again!!

Jim

 

[paterson]

If your in the group, your out of the call!

Oh, was that said already?

_______________________________________________________________

If you did not take enough time to get it right the first time...

What makes you think that you have time to fix it?

 

[kwbMitel]

Jim, I see an error above in my review. I was writing the above off the top of me head and it went thru a couple of revisions. Sorry.

The Cor Groups would be setup like:
Cor Group 1 - 2-25 (optionally 2-10, 12-25 see note 1)
Cor Group 2 - 3-25 (optionally 3-10, 13-25 see note 1)
Cor Group 3 - 4-25 (optionally 4-10, 14-25 see note 1)
...
Cor Group 9 - 1-25

Cor Group 11 - 1-25 (Optionally 1-10, 12-25 see note 1)
Cor Group 12 - 1-25 (Optionally 1-10, 13-25 see note 1)
Cor Group 13 - 4-25 (Optionally 4-10, 14-25 see note 1)
...
Cor Group 19 - 1-25


I will give you the call flow for the 4 calls described for clarity.

If you feel the urge to give me a star, I won't stop you.


Local call
Caller dials local call
Caller has Cor 1, 2 or 3
ARS digits match Route List 3
Route List 3 1st choice is Route 3
Route 3 has COR group 3 Assigned
System checks for Users Cor (1,2 or 3) Not Found
Route 3 Selects available Trunk from Trunk group 1
**If Trunk is available Skip indented

If no trunks available in Trunk Group 1 then Route list selects Route 13
Route 13 has COR group 13 Assigned
System checks for Users Cor (1,2 or 3) Not Found
Route 13 Selects available Trunk from Trunk group 2
**If no trunks available in either group caller received External busy. Processing stops.

Route 3 or 13 Applies Modified Digits (Strips the 9 typically)
Digits are dialed and caller connected


LD call
Caller dials local call
Caller has Cor 1, 2 or 3
ARS digits match Route List 2
Route List 2 1st choice is Route 2
Route 2 has COR group 2 Assigned
System checks for Users Cor (1, 2 or 3)
**If caller has Cor 3, CALL DENIED, Tries next route in list (Indented below)
**If caller has Cor 1 or 2 call proceeds
Route 2 Selects available Trunk from Trunk group 1
**If Trunk is available Skip indented

If no trunks available in Trunk Group 1 then Route list selects Route 12
Route 12 has COR group 12 Assigned
System checks for Users Cor (1,2 or 3)
If caller has COr 1, 2 or 3 CALL DENIED
Route 12 does not select trunk from group 2
Processing stops.

Route 2 or 12 Applies Modified Digits (Strips the 9 typically)
Digits are dialed and caller connected


Overseas call
Caller dials local call
Caller has Cor 1, 2 or 3
ARS digits match Route List 1
Route List 1 1st choice is Route 1
Route 1 has COR group 1 Assigned
System checks for Users Cor (1, 2 or 3)
**If caller has Cor 2 or 3, CALL DENIED, Tries next route in list (Indented below)
**If caller has Cor 1 call proceeds
Route 1 Selects available Trunk from Trunk group 1
**If Trunk is available Skip indented

If no trunks available in Trunk Group 1 then Route list selects Route 11
Route 11 has COR group 11 Assigned
System checks for Users Cor (1,2 or 3)
If caller has COr 1, 2 or 3 CALL DENIED
Route 12 does not select trunk from group 2
Processing stops.

Route 1 or 11 Applies Modified Digits (Strips the 9 typically)
Digits are dialed and caller connected


Emergency call
Caller dials local call
Caller has Cor 1, 2 or 3
ARS digits match Route List 3
Route List 3 1st choice is Route 3
Route 3 has COR group 3 Assigned
System DOES NOT CHECK COR
Route 1 Selects available Trunk from Trunk group 1
**If Trunk is available Skip indented

If no trunks available in Trunk Group 1 then Route list selects Route 13
Route 13 has COR group 13 Assigned
System DOES NOT CHECK COR
System Selects available trunk from Trunk Group 2
**If no trunks available in either group caller received External busy. Processing stops.

Route 3 or 13 Applies Modified Digits (Strips the 9 typically)
Digits are dialed and caller connected


1900, 1976 etc calls go List 9 and ALL cors restricted
No Call Flow.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[JimHilton]

HI, ok thanks a bunch!! Have not had the chance to pop your directions in, but will be doing so tonight.

And of course you deserve a star, not totally use to this msg board.

Thanks again!!

 

[kwbMitel]

Jim, thanks for the star, generally I make it a personal rule not to ask. Greater value that way. This post however has consumed a fair bit of time and represents years of knowledge.

I don't usually have the time for the stuff above but this week has been slow and you have shown a lot of courtesy in this and prior posts.

I'm happy to help you when I have the time.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.

 

[Telecomp9434]

Hi Jim,
An alternative step would be to :

Build two trunk groups in form 16:
TG#1 would be only LD trunks
TG#2 would be all trunks

Build dial plan in form 26
1. digits to analyze 1xxx with 7 to follow using route 1
2. digits to analyze 2 with 6 to follow using route 2
follow step 2 until you have 2-9.

Build routes form 23
Route 1 trunk group 1
Route 2 trunk group 2

This should work.

http://www.telecomp-inc.com

 

[kwbMitel]

Jim,

Telecomp9434's solution does not work an a SX-200

You cannot put trunks in Multiple groups.

*******************************************************
Occam's Razor - All things being equal, the simplest solution is the right one.