Scenario - a call comes into a small digital PBX, all phones ring, any phone can be picked up to answer the call.
they then park the call If it is not for them, they then have to walk to where the tannoy microphone is to broadcast "Call for Joe Bloggs" etc who goes to nearest phone and unparks the call.
What I would like to do is, have the initial call taker park the call then dial an extension number that connects to the tannoy system, trips the ringing straight away and connects the microhone of the tannoy to the line so that the call taker can announce "message for Joe Bloggs" without leaving the phone.There must be a commercial interface that would do that - anyone got any ideas (Please!)
they then park the call If it is not for them, they then have to walk to where the tannoy microphone is to broadcast "Call for Joe Bloggs" etc who goes to nearest phone and unparks the call.
What I would like to do is, have the initial call taker park the call then dial an extension number that connects to the tannoy system, trips the ringing straight away and connects the microhone of the tannoy to the line so that the call taker can announce "message for Joe Bloggs" without leaving the phone.There must be a commercial interface that would do that - anyone got any ideas (Please!)