Switched fax machine over to analog port ... dialtone seems faint ...

[mrdom]

Hi everybody:

We just switched our fax machine over to one of the analog ports on our UCx, making it an extension of our telephone system. We have dialtone to the fax machine, but it seems very faint, and when I try to send a fax, the fax machines are having trouble handshaking, and faxes aren't going through. Is there something I can tweak to perhaps boost the dialtone volume up a bit. Perhaps some other settings to tweak to help the fax machine function on the UCx?

Thanks for the help everyone!

 

[ucxguy]

If you use an analog port on UCx Digital Gateway, you can go to the gateway's management GUI and adjust the analog device volume on the Device Configuration page.

 

[mrdom]

Got it ... pumped the volume up a bit and it sent through without an issue. That was an easy fix!