Hi All,
I have a strange issue with Mer. Mail 12. I've received a few of complaints from some users that they are receiving Switchboard Calls recorded in their Mailbox.
I've listen to some of them. What it is is that some calls to switchboard are recorded in user's Mail Boxes (not their calls).
Sometimes I would hear long tones recorded then switchboard staff answer the call and it would record the whole conversation. Other times it would just call switchboard and after somebody answered it the call would get disconnected.
Any suggestions will be appreciated.
I have a strange issue with Mer. Mail 12. I've received a few of complaints from some users that they are receiving Switchboard Calls recorded in their Mailbox.
I've listen to some of them. What it is is that some calls to switchboard are recorded in user's Mail Boxes (not their calls).
Sometimes I would hear long tones recorded then switchboard staff answer the call and it would record the whole conversation. Other times it would just call switchboard and after somebody answered it the call would get disconnected.
Any suggestions will be appreciated.
