Switch not passing DTMF to conference Server 2

[TIgerV]

I'm having an issue where the Hipath4000v6 is not passing DTMF tones through to a Conference Server (DAKS).

It's only when the Conference server calls out to a person, not when the person dials in.

So, DAKS calls me and announces "You have a conference call, press * to participate" and when I press *, the conference server doesn't get the DTMF, it gets a message that states something similar to: "DTMF * received but not allowed"

how can I set a trunk (digital trunk) to allow 2 way DTMF to be passed?

--TIger

 

[TIgerV]

The Connection between the DAKS and the hipath is PRI on port 1-1-1-1

--TIger

 

[sbcsu]

Ensure that any/all CD Richt's have the following setup:

CHANGE-RICHT:CD,XXX,,0,VCE,DTMF,FIX,,,PP80;

 

[TIgerV]

How do I find out which CD it's assigned to?

--TIger

 

[sbcsu]

ALL CD Richts should have this setup
Where the XXX is substitue the CD Richt number

 

[TIgerV]

Here is what I show: I see DTMF fix.


DIS-RICHT:ALL;
H500: AMO RICHT STARTED
+-----------------------------------------------------------------+
| LRTE = 4 NAME = CAMPUS DIAL (NEUTRAL) LSVC = ALL |
| DNNO = 4 PDNNO = 4 DESTNO = 4 |
| ROUTOPT = NO REROUT = NO PLB = NO FWDBL = NO |
| DTMFCNV = FIX DTMFDSP = WITHOUT DTMFTEXT = |
| DTMFPULS = PP300 BUGS = LIN ROUTATT = NO MAINGRP = 15 |
| EMCYRTT = NO CONFTONE = NO RERINGRP = NO RTENO = 15 |
| INFO = |
| NOPRCFWD = NO |
| NITO = NO |
| CLNAMEDL = NO |
| FWDSWTCH = NO |
| LINFEMER = NO |
| NOINTRTE = NO |
+-----------------------------------------------------------------+
| TGRP = 1 LDAT PRI (NEUTRAL) SUBGROUP = 1 |
+-----------------------------------------------------------------+
| LRTE = 40 NAME = DAKS (NEUTRAL) LSVC = ALL |
| DNNO = 40 PDNNO = 40 |
| ROUTOPT = NO REROUT = YES PLB = NO FWDBL = NO |
| DTMFCNV = FIX DTMFDSP = WITHOUT DTMFTEXT = |
| DTMFPULS = PP300 BUGS = LIN ROUTATT = NO MAINGRP = 22 |
| EMCYRTT = NO CONFTONE = NO RERINGRP = NO RTENO = 22 |
| INFO = DAKS |
| NOPRCFWD = NO |
| NITO = NO |
| CLNAMEDL = NO |
| FWDSWTCH = NO |
| LINFEMER = NO |
| NOINTRTE = NO |
+-----------------------------------------------------------------+
| TGRP = 40 LDAT DAKS (NEUTRAL) SUBGROUP = 2 |
+-----------------------------------------------------------------+
| LRTE = 50 NAME = CAMPUS DIAL (NEUTRAL) LSVC = ALL |
| DNNO = 50 PDNNO = 50 DESTNO = 50 |
| ROUTOPT = NO REROUT = NO PLB = NO FWDBL = NO |
| DTMFCNV = FIX DTMFDSP = WITHOUT DTMFTEXT = |
| DTMFPULS = PP300 BUGS = LIN ROUTATT = NO MAINGRP = 29 |
| EMCYRTT = NO CONFTONE = NO RERINGRP = NO RTENO = 29 |
| INFO = |
| NOPRCFWD = NO |
| NITO = NO |
| CLNAMEDL = NO |
| FWDSWTCH = NO |
| LINFEMER = NO |
| NOINTRTE = NO |
+-----------------------------------------------------------------+
| TGRP = 1 LDAT PRI (NEUTRAL) SUBGROUP = 1 |
+-----------------------------------------------------------------+
| LRTE = 98 NAME = COMMERCIAL DIAL (NEUTRAL) LSVC = ALL |
| DNNO = 98 PDNNO = 98 DESTNO = 98 |
| ROUTOPT = NO REROUT = NO PLB = NO FWDBL = NO |
| DTMFCNV = FIX DTMFDSP = WITHOUT DTMFTEXT = |
| DTMFPULS = PP300 BUGS = LIN ROUTATT = YES MAINGRP = 17 |
| EMCYRTT = NO CONFTONE = NO RERINGRP = NO RTENO = 17 |
| INFO = COMMERCIAL DIAL |
| NOPRCFWD = NO |
| NITO = NO |
| CLNAMEDL = NO |
| FWDSWTCH = NO |
| LINFEMER = NO |
| NOINTRTE = NO |
+-----------------------------------------------------------------+
| TGRP = 1 LDAT PRI (NEUTRAL) SUBGROUP = 1 |
+-----------------------------------------------------------------+
| LRTE = 99 NAME = LOCAL DIAL (NEUTRAL) LSVC = ALL |
| DNNO = 1 PDNNO = 1 DESTNO = 1 |
| ROUTOPT = NO REROUT = YES PLB = YES FWDBL = NO |
| DTMFCNV = WITHOUT DTMFDSP = WITHOUT DTMFTEXT = |
| DTMFPULS = BUGS = LIN ROUTATT = YES MAINGRP = 18 |
| EMCYRTT = NO CONFTONE = NO RERINGRP = NO RTENO = 18 |
| INFO = LOCAL DIAL |
| NOPRCFWD = NO |
| NITO = NO |
| CLNAMEDL = NO |
| FWDSWTCH = NO |
| LINFEMER = NO |
| NOINTRTE = NO |
+-----------------------------------------------------------------+
| TGRP = 1 LDAT PRI (NEUTRAL) SUBGROUP = 1 |
+-----------------------------------------------------------------+

AMO-RICHT-111 TRUNK ROUTING
DISPLAY COMPLETED;
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--TIger

 

[TIgerV]

I have located the issue by narrowing down several pieces. Basically, the conference server was receiving the DTMF, but was not being allowed to process it.
Each type of number (local, long distance, on campus) has it's own dialing profile, and one of the dialing profiles would accept dtmf, and 2 of them would not.
I would still like to see SBCSU's take on my "98" vs "99" issue.

--TIger

 

[sbcsu]

Good you got it resolved.
I assumed incorrectly that you were using 'CD RICHT' instead of LRTE

For outpulsing of DTMF in LRTE it would be normal to have DTMFPULS = PP80
Unless you are connected to a slower DTMF receiver where you would use PP300