Reaching out as to how to program the Feature *520- on the keys. Already went through the feature settings and adjusted to what I believe I needed to do for how I want it to work. o the phone sharing the line need to have the Line (DID) in question,apearring and ringing or just on the programmed SWCA keys. Also, can they blink when put on hold so the the other receptionist would know what call is waiting to be picked up. Thank you ahead to all those that have an input to the solution
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SWCA Programming
- Thread starter comguy19
- Start date
curlycord
Programmer
See this manual how to program:
You park calls to SWCA keys so make sure all in the group have the same keys in same order.
Appear and/or Ring is only for the set the DID belongs too.
Once you answer the call then you can use the SWCA feature.
________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.
=----(((((((((()----=
Toronto Canada
You park calls to SWCA keys so make sure all in the group have the same keys in same order.
Appear and/or Ring is only for the set the DID belongs too.
Once you answer the call then you can use the SWCA feature.
________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.
=----(((((((((()----=
Toronto Canada
- Thread starter
- #3
Thanks for your reply Sir
I was on site and didn't have access to my programs and as hoping on getting some quick answers. Got back to the office, accessed my Programs ad got it figured out.First Time I had to implement the program and was confused because I couldn't program the keys with the feature. Come to find out the the quick reference guide I had was giving me the feature code of *6, which as you know is for ringing. When it was *3 I needed. And so dumb not to have figured it out on site that it was simply the feature programming code for the buttons it was asking for. Duh!
Thanks for being there
Regards
I was on site and didn't have access to my programs and as hoping on getting some quick answers. Got back to the office, accessed my Programs ad got it figured out.First Time I had to implement the program and was confused because I couldn't program the keys with the feature. Come to find out the the quick reference guide I had was giving me the feature code of *6, which as you know is for ringing. When it was *3 I needed. And so dumb not to have figured it out on site that it was simply the feature programming code for the buttons it was asking for. Duh!
Thanks for being there
Regards
- Status