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Swap 7911 phone to a 7940

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namesrhard2pick

Technical User
Nov 26, 2007
312
US
I have a user who currently has a 7911 and is requesting speaker in which I want to swap out to a 7940. Is there an easy way to do this in CM?
 
I think delete and build as new is your only option.
 
You have to create a whole new phone profile. You can leave the 7911 in place at first. Once you create the 7940 with the same number, it will appear as a "Shared" line. Both phones will work under the same number until you swap out the phones and delete the 7911 profile.
 
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