For the first time, I was asked to implement the Delay Announcement feature on a UCD group we have. So if all the phones in the UCD are busy, the next caller hears ring-back tone for a while, and then a message something like "Please hold, your call is important -blah blah...".
This I programmed with the announcement played from a VS32. I had to go through the process of making the recording, uploading it to the VS32 with the proper filename and then use the first 3 digit of the filename in the ANP parameter of the AUADN command. This works great.
What I also wanted to do but couldn't make it work, is this:
If the caller is waiting too long, a second (and then a 3rd) different message is being played back. Right now it's just the same message repeating every 20 or so seconds. Is it even possible to play back varying messages?
This I programmed with the announcement played from a VS32. I had to go through the process of making the recording, uploading it to the VS32 with the proper filename and then use the first 3 digit of the filename in the ANP parameter of the AUADN command. This works great.
What I also wanted to do but couldn't make it work, is this:
If the caller is waiting too long, a second (and then a 3rd) different message is being played back. Right now it's just the same message repeating every 20 or so seconds. Is it even possible to play back varying messages?