I have a small remote office where a few DT700 phones are being run off of my SV8500. Due to certain circumstances, I'm looking into installing an sv9100 for that office at their location, so their phones are run off of a local phone system. However, I want to maintain feature transparency as much as possible, so users don't need to get used to a "new phone system". Here are the features they use now on the sv8500 and I would like to know if they exists - more or less - the same way on the sv9100:
- Line appearance: on your phone, a button is dedicated to show the status of the prime line of another user's phone. Not only that, but if you see that he is on the phone, you can press that line appearance button on your phone, pick up your handset and you would be conferenced in. Also, if that user is not available to answer an incoming call, you would hit his line-appearance button on your phone and pick up your phone to answer the call for him.
- Speed dials: On the SV8500, you can program a button to be one-touch speed dial. What's being dialed is programmed into the button by the user. This button is function code 49 under AKYD on the sv8500.
- Mute
- Transfer
- Conference (3-party)
- Do Not Disturb
- Rollover or virtual lines. Say I purchase licenses for 10 IP phones on the system. Will I have virtual lines to add to those phones or do I need to purchase licenses for those too?
Once all the above works out, I still need to know the following:
There is a local phone system there, which is a cisco. Can I establish SIP trunking to that cisco? I want to establish seemless dialing between the two systems, and fortunately, the station numbering between the 2 systems don't conflict. Also, outgoing calls (or incoming - for that matter) would be done via that cisco. That cisco would also handle tandem calls to yet other phone systems in that campus. So the connection to that cisco is pretty important.
What do you guys think? Will it work out?
- Line appearance: on your phone, a button is dedicated to show the status of the prime line of another user's phone. Not only that, but if you see that he is on the phone, you can press that line appearance button on your phone, pick up your handset and you would be conferenced in. Also, if that user is not available to answer an incoming call, you would hit his line-appearance button on your phone and pick up your phone to answer the call for him.
- Speed dials: On the SV8500, you can program a button to be one-touch speed dial. What's being dialed is programmed into the button by the user. This button is function code 49 under AKYD on the sv8500.
- Mute
- Transfer
- Conference (3-party)
- Do Not Disturb
- Rollover or virtual lines. Say I purchase licenses for 10 IP phones on the system. Will I have virtual lines to add to those phones or do I need to purchase licenses for those too?
Once all the above works out, I still need to know the following:
There is a local phone system there, which is a cisco. Can I establish SIP trunking to that cisco? I want to establish seemless dialing between the two systems, and fortunately, the station numbering between the 2 systems don't conflict. Also, outgoing calls (or incoming - for that matter) would be done via that cisco. That cisco would also handle tandem calls to yet other phone systems in that campus. So the connection to that cisco is pretty important.
What do you guys think? Will it work out?