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SV9100 ACD over CCIS Possbility?

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phone_troll

phone_troll

Programmer
Mar 13, 2017
128
US
I have a call center with ACD and a CCIS link to another 9100 without ACD. Is it possble to use the ACD / licenses / etc off of the call center site? I am pretty sure we can't, so I'm probably going to VoIP phones from the call center site. Or netlink the sites for true redundancy and to make both switches 1 big happy family. I refuse to buy another InServer to handle calls at the site without ACD since I already have all of the licenses and a few PRI's at the call center site. Decisions decisions.

I'm using the InServer -- GCD-IN SERVER II.

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