SV8500, Series i, soft key notification?

[Brutus82]

Hello all,

We have a 2400 that’s currently being upgraded to a SV8500 W/UM8700 voice mail. All of our phones are Dterm Series i 16 button phones.

Question: Is there a way to program the “Message” button on these phones to work with our new UM8700 voice mail?

Also

Question: Is there a way to make the soft key for a feature blink to notify the employee that they have that feature turned on?

The company that is working on the upgrade says neither of these options can be done however, that doesn’t sound right to me since both of these options worked on our 2400.

Thank you

 

[3racefan3]

For the blink on the soft keys make ASYD 390 = 1C. Just did this on a new install two weeks ago. I have not put Series I phones on an 8500. But I would tend to agree with you that it should work.

 

[belevedere]

The message key may require chip kit upgrades on your station cards.