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SV8300

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RGtelcom

Technical User
Apr 22, 2015
1
US
First SV8300 Hospitality for a large chain. They requested Cetis, Teledex I.P. room phones. When dialing the out side access code,
the phone just drops the line like you have hung up. When dialing *1 to update the room status, the SV8300 doesn't here the star coming form the phone. However under the phone setup, we can dial **747# and it reads the phone I.P. Not sure if it is a phone issue or PBX issue. All licenses have been loaded.
 
Check the numbering plan (Cmd 200 usually but can be anything up to Cmd 203) and see what *1 is set to (it may just be what * is set to depending on how the feature works)
 
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